Terms of Use

These terms govern your use of GyaniX, an assessment and capability-intelligence platform operated by Xelium Labs Private Limited (“we”, “us”). By creating an account you agree to them.

1. Your account

• You must be at least 18 years old to create an account yourself. Assessments for people under 18 require a parent or guardian and are not yet available for self-service purchase.
• Give accurate information and keep your password secure. You are responsible for activity on your account.
• Your GyaniX ID is permanent and personal. You may not share or transfer your account.

2. Taking assessments

• Complete assessments yourself, without help from other people, tools or materials that the assessment does not allow.
• Proctored assessments use your camera, microphone and browser activity as described before each assessment and in our Privacy Notice. You will be asked for consent every time.
• Attempts that break the proctoring rules may be ended automatically and are reviewed by people. Results of such attempts may be marked or withheld.
• Do not copy, record, publish or share assessment questions.

3. Results and decisions

GyaniX provides intelligence about capability. It does not make hiring, admission or other consequential decisions — the people and organisations using GyaniX do. Benchmarks are shown only when enough comparable data exists.

4. Purchases, payments and refunds

• Commercial availability: GyaniX currently sells assessments and credits to buyers in India only. Prices are in Indian rupees (INR).
• Prices are shown before you pay, with any applicable taxes (such as GST) shown separately. Your receipt shows the payer’s name and e-mail, the amount, taxes and the payment reference. Payments are processed by our payment partner; we never see or store your full card details.
• A purchased assessment must be started within the period shown at purchase.
• If you have not started a paid assessment, you may ask for a refund by contacting us. Once an assessment has been started it cannot be refunded, except where the law requires or a technical fault on our side prevented you from completing it.
• Approved refunds are returned to the original payment method or, for bank or UPI payments, to the account they came from. If a payment is taken twice, the duplicate is refunded in full.
• Assessments labelled “AI-generated and AI-reviewed — not independently expert-validated” are for learning and self-assessment only; they are not a hiring, academic or professional qualification. You can report a question or appeal a score from your report within 30 days.

5. Acceptable use

Do not misuse GyaniX: no attempts to access other people’s data, disrupt the service, reverse-engineer assessments, create fake accounts or impersonate others.

6. Changes and termination

We may update these terms; we will ask you to accept material changes. You may close your account at any time. We may suspend accounts that break these terms.

7. Contact

Questions about these terms: e-mail Xelium Labs Private Limited at info@xeliumlabs.com.