Help Center
How can we help?
Step-by-step answers for every role. Search in your own words, or choose who you are. Deciding what to take, or how to read a result? Read the guides
Getting started
- Getting started with GyaniXWhat GyaniX does, who does what, and the three things to try first.
- How GyaniX worksFrom a requirement to evidence of capability in six steps.
- Ask GyaniXAsk in plain words: create assessments, find review work, spot gaps, find candidates.
- What is GyaniX?Capability intelligence for individuals, students, institutions and organisations.
- Creating an account and entering GyaniX UniverseSign up, confirm your e-mail, and follow your next step.
- You were invited by a company, college or schoolUse the link in your invitation e-mail — it opens your assessment in GyaniX Universe.
- Your journey as an individualProfile → CV → what GyaniX understood → recommendation → assessment → report → Skills Passport → next steps.
- Expert-validated, AI-reviewed and AI-personalised assessmentsThe three kinds of assessment, what each label means and when each result counts.
- Knowledge assessments and practical assessmentsWhat each kind of assessment shows, what it does not, and which kind is available today.
- GyaniX for schools, colleges and universitiesStructure, bulk enrolment, campaigns, guardian consent and analytics.
- GyaniX for companies and staffing firmsHiring, employee capability, team skill intelligence and candidate comparison.
- For parents and guardiansConsent, and what you can and cannot see.
- NotificationsWhat GyaniX tells you about, and how.
- The GyaniX AssistantAsk how to do something and get the right screen.
Create assessments
- Create an assessment with the Assessment ArchitectDescribe what you need. GyaniX produces a blueprint with weights, question types, difficulty and real question supply per skill, shows what blocks publishing and how to fix it. You approve it.
- Switching on AI assistanceWhich GyaniX features use an AI provider, what works without one, and who switches it on.
- Assessment readinessHow GyaniX decides whether an assessment is ready, and how to fix the warnings.
Questions & quality
- How questions are written and validatedEvery question is checked before use: by a subject expert for an organisation's own and expert-validated papers, or in an evidence-based AI review for GyaniX library papers, which are labelled so.
- Case studies (shared passages)One passage — a scenario, source or data set — with several questions of any type.
- Question health and statisticsHow GyaniX spots questions that are too easy, too hard, weak or over-exposed.
- Reviewing questions as a subject expertYour workspace shows only the questions assigned to you.
- What is an SME reviewer?A qualified subject-matter expert who checks questions for an organisation's own and expert-validated papers.
- Release review, reports and the expansion register (GyaniX staff)Where to see what is left before a product can be published, and how question quality issues are handled.
- Content portfolio and SME operationsQuestion supply against target for every skill, and SME capacity.
Candidates
Proctoring & integrity
- Proctoring and integrityWhat is monitored, what is stored, and why integrity never decides on its own.
- What is an integrity alert?A signal that an attempt may not have followed the rules, shown with its evidence for a person to review.
- Candidate identity verificationLevels from email confirmation to ID checks, chosen per assessment.
- Asking for an integrity reviewIf something was recorded that has an innocent explanation.
Coding & AI interviews
Scoring & reports
- Reading a GyaniX reportScores, skills, sections, evidence confidence, integrity, progress and next steps.
- Organisation insights and analyticsParticipation, capability, skill gaps, unit and group comparisons, and trends.
- Report a question or appeal a scoreWhat to do if you think a question or your score is wrong.
Skills Passport
Organisation & billing
- Plans, credits and billingCredits, plans, invoices and usage for organisations.
- Your organisationSetup checklist, structure, branding, settings, private banks and credits.
- How much does an assessment cost?Where prices come from.
- Creating an organisation workspaceCreate your own workspace and follow the setup checklist.
- Exporting dataCSV exports of people, results, campaigns, analytics, invoices and the audit trail.